We regret to inform you that once an order has been placed, it is not possible for us to make any changes or cancellations. We make every effort to ensure that our customers receive their orders promptly, and the processing of orders commences immediately upon submission. Our aim is to assist you in acquiring the correct items, so kindly proceed to the bottom of the page and reach out to our Customer Service Team for assistance.

To ensure your utmost satisfaction, we gladly accept returns in adherence to the following

Return Policy:

For items that are Defective, Damaged, or Incorrect:

Should you receive an item that is damaged, defective, or not as ordered, you are eligible for either a replacement or a full refund, as outlined in our Refund Procedures.

To initiate your return, please scroll down the page and get in touch with us at 0311-4519666 to connect with a Customer Service Representative. It is essential that the item was purchased from us within 60 days from the date on which we provided it to you.

Refund Procedures:

If you qualify for a refund related to a return, the following conditions will be applicable:

• A refund will be issued only if a replacement is unavailable for damaged or defective items.
• The refund will be processed using the original payment method used for the purchase.
• The refunded amount will be equal to the purchase price you paid for the returned item, accounting for any discounts, promotions, or coupons applied, along with any applicable sales tax.
• Please allow some time for your credit card issuer to reflect the credit in your account. The timing of this credit is determined by your credit card company, and it may take a full billing cycle for the credit to appear on your account.

For inquiries regarding the status of your refund, please contact us at 0311-4519666 to speak with a Customer Service Representative.

We apologize any inconvenience you may have experienced and are committed to resolving the issue to your satisfaction. Kindly proceed by scrolling down the page and reaching out to our Customer Service Team.

We regret any inconvenience you've encountered and are dedicated to rectifying the situation. To seek resolution, kindly continue by scrolling down the page and reaching out to our Customer Service Team.

We deeply regret any inconvenience you've experienced and are committed to resolving it to your satisfaction. Please proceed by scrolling down the page and getting in touch with our Customer Service Team.

We deeply regret any inconvenience you've experienced and are committed to resolving it to your satisfaction. Please proceed by scrolling down the page and getting in touch with our Customer Service Team.